Privacy Policy | Itika's Therapies

Effective Date: 23rd September 2024

At Itika's Therapies ("we," "our," "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, www.itikas-therapies.com (the “Website”), or when you engage with our services. By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of personal information when you visit our Website or use our services. This includes:

Personal Information You Provide: When you contact us via forms, email, or booking requests, we may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide.
Automatically Collected Information: We may collect certain data automatically when you use our Website, such as your IP address, browser type, and browsing behavior. This information helps us analyze website performance and user preferences.
Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your interactions with our Website. Please refer to our Cookie Policy for more information on how we use cookies.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

To Provide Services: To fulfill bookings, manage appointments, and provide the services you request.
To Communicate: To respond to your inquiries, provide updates, or send you service-related information.
For Marketing Purposes: With your consent, we may send you marketing communications about our services, offers, or events.
To Improve Our Website: We use data analytics to improve the design, functionality, and performance of our Website.
To Comply with Legal Obligations: We may process your data to comply with legal and regulatory requirements.

3. Legal Basis for Processing Your Information

We rely on the following legal grounds to process your personal information:

Consent: When you voluntarily provide your data, or sign up for marketing communications, we process your data based on your consent.
Contractual Obligations: When you engage with our services, we process your information to fulfill our contractual obligations to you.
Legitimate Interests: We may process your data to improve our services, maintain the security of our Website, or provide you with relevant offers.

4. Sharing Your Information

We respect your privacy and will not sell or share your personal information with third parties, except in the following cases:

Service Providers: We may share your data with trusted third-party providers who help us operate our Website and provide our services (e.g., Wix, email marketing services). These providers are bound by confidentiality agreements and only use your data for specified purposes.
Legal Requirements: We may disclose your information if required by law, or to protect the rights, property, or safety of Itika's Therapies or others.

5. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it. However, no method of transmission over the Internet or method of electronic storage is completely secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. If you wish to request the deletion of your personal data, please contact us using the details provided below.

7. Your Data Protection Rights

Under data protection laws, particularly the UK General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal data held by us.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
Right to Data Portability: You have the right to request that your personal data be transferred to another organization or directly to you.
Right to Object: You have the right to object to our processing of your personal data under certain conditions.

If you would like to exercise any of these rights, please contact us at itka.andrlova@gmail.com. We will respond to your request within one month.

8. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to any third-party websites, and we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the revised effective date will be noted at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

Itika's Therapies

Email: itka.andrlova@gmail.com

By using our Website and services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and storage of your personal data as described herein.

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